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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
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- Check the quality of your water
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Water Usage Calculator

Check the quality of your water
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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- Connecting to Our Network
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- Licensed Providers
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  We offer a wide range of high quality services
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About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
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  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about maintenance work which may affect your supply
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Contact Us

Education

News & Views

A group of 10 members of West Dunbartonshire Leisure at the awards night, with 3 men dressed in kilts and 7 ladies in dresses. They are cheering with women in middle of group holding the award.

West Dunbartonshire Leisure wins national award

West Dunbartonshire Leisure has won a national award showcasing its exceptional Learn to Swim programme for young people and adults.

08 October 2026

From Peatlands to Power: Net Zero Projects Deliver Benefits Beyond Carbon

01 October 2026

BLOG World of Water Meets in Glasgow

01 October 2026

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News

BLOG World of Water Meets in Glasgow

Alex Plant shares his excitement as Glasgow prepares to host the IWA World Water Congress & Exhibition

01 October 2026

BLOG: Keeping Scotland's Water Flowing - John Griffen

Head of Distribution at Scottish Water, John Griffen, reflects on the challenges climate change is posing to keeping Scotland's water flowing

28 September 2026

Ed the Ranger with his litter picker and rubbish bag collecting litter with reservoir in background.

Reservoir Ranger Blog: Wildlife, Walks and the West

Our new Reservoir Rangers in the west share highlights from their first three months, from community events and wildlife activities to exploring our reservoirs and building new partnerships.

02 September 2026

Scottish Water chair Deirdre Michie speaking at the ACM at Glasgow Science Centre

BLOG: What will success look like for Scottish Water in 30 years - Deirdre Michie

Scottish Water Board Chair Deirdre Michie reflects on the questions, challenges and conversations that shaped the Annual Consultative Meeting in Glasgow

31 August 2026

CEO Alex Plant and COO Peter Farrer at the Scottish Water stand at the Royal Highland Show 2026

IWA Glasgow 2026: A world of water challenges. A city ready for the conversation.

Our CEO Alex Plant shares his thoughts ahead of the IWA Glasgow World Wter Congress & Exhibition event in October

22 July 2026

Ranger Josh taking a selfie with David Main from Scottish Fire and Rescue. Gladhouse woodland in background as well as a no fire sign.

Reservoir Ranger Blog: Long Days, Little Lizards and Leaving No Trace

With the longest days of the year here, our Ranger reflects on seasonal highlights across our reservoirs, including wildlife sightings and welcoming new team members. There’s also a gentle reminder to help protect these special places.

09 July 2026