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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
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- Water Usage Calculator
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- Check the quality of your water
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Water Usage Calculator

Check the quality of your water
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
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Annual Consultative Meeting

Current Service Updates
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  Understand your water and waste water responsibilities under the law
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About Us
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  How we embrace diversity and encourage inclusion at Scottish Water
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- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about maintenance work which may affect your supply
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Contact Us

Education

News & Views

A group of 10 members of West Dunbartonshire Leisure at the awards night, with 3 men dressed in kilts and 7 ladies in dresses. They are cheering with women in middle of group holding the award.

West Dunbartonshire Leisure wins national award

West Dunbartonshire Leisure has won a national award showcasing its exceptional Learn to Swim programme for young people and adults.

08 October 2026

From Peatlands to Power: Net Zero Projects Deliver Benefits Beyond Carbon

01 October 2026

BLOG World of Water Meets in Glasgow

01 October 2026

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News

West Dunbartonshire Leisure wins national award

West Dunbartonshire Leisure has won a national award showcasing its exceptional Learn to Swim programme for young people and adults.

08 October 2026

Scotland hosts one of the world's largest water events as global leaders tackle climate and growth challenges

Thousands of water leaders, innovators and decision-makers from across the world are set to gather in Glasgow this weekend as the International Water Association (IWA) World Water Congress and Exhibition gets under way.

01 October 2026

BLOG World of Water Meets in Glasgow

Alex Plant shares his excitement as Glasgow prepares to host the IWA World Water Congress & Exhibition

01 October 2026

Gordon Hunter from Scottish Swimming being presented by Rókur í Jákupsstovu from European Aquatics with the gold standard certificate.

Scottish Learn to Swim Framework receives gold standard from European Aquatics

The Learn to Swim National Framework, led by Scottish Swimming and supported by Scottish Water, was awarded Gold Level Certification during the Swim Safe Europe Conference of European Aquatics in Paris.

17 September 2026

Children wearing Scottish Water Blue swimming caps use colourful pool noodles during a swimming lesson

Learn to Swim Programme Reaches New Heights

Commonwealth athletes welcome new figures that show more than 220,000 children and adults across Scotland have taken the life-changing opportunity to learn to swim

10 September 2026

Ed the Ranger with his litter picker and rubbish bag collecting litter with reservoir in background.

Reservoir Ranger Blog: Wildlife, Walks and the West

Our new Reservoir Rangers in the west share highlights from their first three months, from community events and wildlife activities to exploring our reservoirs and building new partnerships.

02 September 2026