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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
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- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
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Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
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- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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  Our services as a wholesale supplier
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  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
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- Licensed Providers
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
  Meet the team at Scottish Water and discover more about our Investment Programme
- Procurement & Supply Chain
  Find out about our industry leading procurement process
- Careers
- News & Views
  Keep up-to-date with all the latest news from Scottish Water
Careers

News & Views
Help & Resources
Help & Resources
- Access to Information
  Access our publication scheme or request information
- Coronavirus Information
  Coronavirus Information
- Current Service Updates
  Find out about maintenance work which may affect your supply
- Document Hub
  Key information about our work, our performance and public sector policies
- FAQs
  Check our Our Frequently Asked Questions for any issues first
- Outdoor Access Code
  Find out about our Outdoor Access Code
- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

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Burst water main in Wishaw, ML2

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Information on a service update

Sewer Repair - South Queensferry Beach

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081026 South Queensferry Sewer Repair

Essential Maintenance Motherwell

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Information on a service update

Achintore Road, Fort William

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091026 Achintore Road Fort William WWPS Repairs

We are repairing a fault in EH6 Edinburgh

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Information on a service update

Scottish Water Horizons

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Scottish Water Horizons offers a range of diverse services

Blairgowrie continues to bloom after Scottish Water donation

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Blairgowrie continues to bloom after Scottish Water donation

Keep the Water Cycle Running Water Efficiency Video

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Keep the Water Cycle Running Water Efficiency Advert

Scottish Water Launches Green Vehicle Pilot

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The newest - and greenest - addition to Scottish Water’s vehicle fleet has taken to the road to help reduce carbon emissions and combat the effects of climate change.