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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
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  Help protect a precious resource and make small changes to save water and energy
- Campaigns
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Water Usage Calculator

Check the quality of your water
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In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
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  Find out about all the latest investments and supply updates in your area
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Annual Consultative Meeting

Current Service Updates
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  Our services as a wholesale supplier
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  Understand your water and waste water responsibilities under the law
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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  We offer a wide range of high quality services
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Scientific Services
About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
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  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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- Procurement & Supply Chain
  Find out about our industry leading procurement process
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Careers

News & Views
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  Coronavirus Information
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  Find out about maintenance work which may affect your supply
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  Check our Our Frequently Asked Questions for any issues first
- Outdoor Access Code
  Find out about our Outdoor Access Code
- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

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Seafield Wastewater Treatment Works

Content Page

Seafield is Scotland’s largest wastewater treatment works

Sunnyside Megray mains renewal

Content Page

Sunnyside Megray mains renewal

Scottish Water Fairmilehead Office Redevelopment

Content Page

Fairmilehead Redevelopment

Ross Drive, Airdrie

Content Page

Work is taking place in woodland behind homes on Ross Drive

Kippford Waste Water Upgrades

Content Page

Kippford Waste Water Upgrades

Glencaple Growth Project

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We are installing a new septic tank to support growth in population

Bathgate Sewer Upgrades

Content Page

150726 Bathgate Sewer Upgrades

Kettleton Clear Water Tank Investment

Content Page

Scottish Water is investing over £19million to improve resilience and quality of the water supply in the Dumfries and Galloway area, specifical, improvements to the Kettleton site by extending the current footprint.