Byelaws and Trade Effluent Documents

This document provides our promise to customers, service standards and what we ask of you. There is also a link to a short customer survey, let us know what you think

This booklet contains a copy of “The Water Supply (Water Fittings) (Scotland) Byelaws 2014

Form to notify us of any planned plumbing work affected by Water Byelaws

What Water Byelaws are and what they mean for you and your business

What Water Byelaws are and what they mean for you and your home

This guide will help to provide advice on some of the installation requirements in place to help ensure everyone complies with Water Byelaws

This guide will help to provide advice on some of the installation requirements in place to help ensure everyone complies with Water Byelaws.

Information on Scottish Water’s (SW’s) approved policy, vision and commitments to supporting the installation of fire sprinkler systems in residential or domestic premises

Helping you comply with Water Byelaws

Form used to notify Scottish Water on how you intend to provide evidence of internal and exteral Water Byelaws compliance

Preventing pollution and drain blockages in commercial kitchens. Responsibility for handling waste

Information leaflet in ARABIC

Information leaflet in Bengali

Information leaflet in GAELIC.

Information leaflet in HINDI

Information leaflet in MANDARIN

Information leaflet in PUJABI

Apply for, modify or terminate a Trade Effluent Consent

Explanatory notes regarding Trade Effluence notices

Guidance Notes for completing a Trader Action Plan

Action Plan to Address a Non-Compliant Trade Effluent Discharge

Detailed Guide to Trade Effluent