Organisations We Work With
We work with organisations across Scotland to help connect our customers with additional support, advice and information. Our partnerships help us reach people who may need extra support and make it easier to find the right help.
We work in partnership with Age Scotland, the leading charity representing the rights and interests of older people in Scotland.
Our partnership includes campaigns and resources to help older people stay informed, connected and prepared, and raise awareness of the support available from Scottish Water and Age Scotland.
Campaigns
We work with Age Scotland on campaigns that share useful information and advice with older people across Scotland.
Our campaigns cover topics including staying connected, preparing for interruptions to your water supply and knowing where to find additional support. Find out more about our campaigns below:
Every Connection Matters
Every Connection Matters Hub brings together useful information and advice from Scottish Water to help you stay informed and details about Age Scotland services, including Friendship Calls and Community Connecting.
Don't Miss a Drop
Water plays an important part in our everyday lives. Find out how to prepare for an interruption to your water supply and the simple steps you can take to make sure you're prepared.
Age Scotland also provides free information and advice to older people, their families and carers on subjects including money and benefits, social care, housing and legal issues.
Visit AgeScotland or call the free Age Scotland helpline on 0800 12 44 222.
Other organisations that can help
There are also organisations that provide free advice and support on subjects including energy, home safety and keeping your home warm.
PSR Scotland is a joint website supported by Scotland's utility providers - Scottish Water, SSEN, SP Energy Networks and SGN. It brings together information about the additional support available if you need extra help during an interruption to your water, electricity or gas supply.
You can find out who can join a Priority Services Register, what support is available and how to register with the relevant utility provider.
Scottish Fire and Rescue Service offers free home fire safety visits and advice to help you keep yourself and your home safe.
Find out more about home fire safety or freephone 0800 0731 999
Home Energy Scotland provides free, impartial advice on keeping your home warm, saving energy and reducing energy costs.
They can also provide information about financial support and ways to make your home more energy efficient.
Visit Home Energy Scotland or freephone on 0808 808 2282.
Citizens Advice Scotland provides free, confidential and independent advice on a wide range of issues, including money, benefits, debt, housing, energy and consumer rights.
Local Citizens Advice Bureaus can provide advice and support based on your circumstances.
Visit Citizens Advice Scotland
