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Help & Support

Your Home
Your Home
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  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
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- Water is Always Worth Saving
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- Campaigns
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Water Usage Calculator

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In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
  Get connected to the water and waste water network
- Licensed Providers
  Our services for Licensed Providers (LPs)
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about our industry leading procurement process
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News & Views
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  Find out about maintenance work which may affect your supply
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  Find out about our Outdoor Access Code
- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

Your search for 'Your Water Your Life' yielded 1259 results:

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Reservoir Safety

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Chieff Operating Office Peter Farrah talks about the importance of being safe around reservoirs

Climate Change Risk Assessment & Adaptation Work

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Cabinet Secretary Opens Sheildhall Tunnel

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Scotland’s biggest sewer superstructure has become operational in a feat of engineering hailed as “extraordinary” by Environment Secretary Roseanna Cunningham.

Fair Isle celebrate reliable 24 hour power video

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Friday 12th October saw the Fair Isle community celebrate reliable 24 hour power for the first time as their new renewable energy system goes live.

How to find your stop valve

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How to locate your stop valve

Chloramination Explained

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Video explaining what Chloramination is

What to do if a pipe bursts

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Advice on what to do if a pipe bursts in your home

Paisley Tunnel Boring Machine Launch

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One and a half metres in diameter (5ft) and weighing in at an impressive 23 tonnes, Tunnelling Tanya will tunnel at depths of up to 27 metres and will remove 5,000 tonnes of rock as she makes her way under Saucelhill Park in Paisley.

Glasgow's Smart Canal is a First for Europe

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Construction of Europe’s first ever ‘smart canal’ scheme, which will use the 250-year-old Forth & Clyde Canal and 21st century technology to mitigate flood risk as well as enable massive regeneration, is now underway in Glasgow.

Graduate Programme Success Stories

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Showcase of some Success Stories from our Graduate Programme.

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