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Help & Support

Your Home
Your Home
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  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
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  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
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Education

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Overland Sewer Serves Its Purpose

News Article Page

22 November 2023

A huge overland pipeline has been dismantled and removed following the completion of a multi-million-pound upgrade of the local sewer network serving an Ayrshire beauty spot.

Industrial Action Latest Update

News Article Page

9 November 2023

Plan to protect essential services for customers

Industrial Action Suspended

News Article Page

16 November 2023

Planned industrial action by trade unions has been suspended after agreement was reached

Industrial Action Statement Latest Update

News Article Page

14 November 2023

Updated Statement on strike action by union members

Residents Urged to Bin Wipes to 'Keep Helensburgh Heavenly'

News Article Page

7 November 2023

We have joined forces with local campaign group Plastic Free Helensburgh to urge residents to help wipe out chokes following a big spike in sewer blockages in the town

Partnership approach to cut FOG from Highland sewers

News Article Page

17 November 2023

A new partnership approach to tackling the threat of fatbergs in city centre sewers is set to put the Highland Capital’s drains on a diet.

Antibiotics Awareness Week

News Article Page

17 November 2023

World Antibiotic Awareness Week (WAAW) is run by the World Health Organisation and is celebrated annually from 18th to 24th November

Second Sewer Project Complete in Stonehouse Ahead of Schedule

News Article Page

23 November 2023

Our one million pounds investment project to help prevent sewer flooding in Stonehouse, South Lanarkshire has been completed well ahead of schedule.

Freeze Alert: Protect Your Pipes this Winter

News Article Page

7 January 2026

We're urging homeowners and businesses across Scotland to protect their pipes from freezing and bursting this winter to prevent costly water damage and disruption.