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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
- Keeping You Informed
  We’ll keep you informed when our work affects you
- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
  Check our interactive map or use your post code for service updates in your area
Annual Consultative Meeting

Current Service Updates
Business & Developers
Business & Developers
- Business Customers
  Our services as a wholesale supplier
- Byelaws and Trade Effluent
  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
  Get connected to the water and waste water network
- Licensed Providers
  Our services for Licensed Providers (LPs)
- Metering Services
  Our products and services to help you become more water efficient
- Development Services
  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
- Scientific Services
  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
  Meet the team at Scottish Water and discover more about our Investment Programme
- Procurement & Supply Chain
  Find out about our industry leading procurement process
- Careers
- News & Views
  Keep up-to-date with all the latest news from Scottish Water
Careers

News & Views
Help & Resources
Help & Resources
- Access to Information
  Access our publication scheme or request information
- Coronavirus Information
  Coronavirus Information
- Current Service Updates
  Find out about maintenance work which may affect your supply
- Document Hub
  Key information about our work, our performance and public sector policies
- FAQs
  Check our Our Frequently Asked Questions for any issues first
- Outdoor Access Code
  Find out about our Outdoor Access Code
- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

Your search for 'Your Water Your Life' yielded 1305 results:

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Photography Exhibition Focuses on Beauty of Milngavie Reservoir and Loch Katrine

News Article Page

10 March 2026

A new photography exhibition celebrating the natural beauty and heritage of two iconic Scottish Water sites has opened for the public to enjoy.

Scottish Water Welcomes Wet Wipes Ban in Scotland

News Article Page

13 February 2026

We support new regulations to ban plastic wet wipes in Scotland from August 2027 to protect the environment and cut sewer blockages.

School Eco-Champions can Win Safety Lesson with Olympic Legend in new Water Challenge

News Article Page

16 January 2025

Scotland's most decorated Olympic athlete Duncan Scott OBE will give one lucky school class a water safety lesson as winners of our inaugural environmental challenge.

How We Kept Scotland's Water Flowing in the Face of Storm Eowyn

News Article Page

30 January 2025

What does it take to keep water and waste water services flowing in the face of a storm - by numbers

Celebrating 40 Years of Dedicated Service: John Marks a Milestone

News Article Page

31 July 2025

Scottish Water is celebrating a remarkable career milestone as John MacLeod, Senior Project Manager, marks 40 years of service in the water industry

Stay Safe Around Reservoirs

News Article Page

30 December 2025

Scottish Water is urging people to stay safe around reservoirs and other watercourses ahead of some forecast cold weather.

Connecting Your Home

Content Page

Find out how to get connected to our network for access to safe drinking water and waste water services

Your Charges 2025-2026

Content Page

Find out more about household water and waste water charges for 2025-26

Your Charges 2026-2027

Content Page

Find out more about household water and waste water charges for 2026-2027

Water Byelaws

Content Page

Understanding Water Byelaws and your responsibilities

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