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Help & Support

Your Home
Your Home
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  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
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  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
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Water Usage Calculator

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Annual Consultative Meeting

Current Service Updates
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About Us
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Education

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Scottish Water Delivers Record Performance

News Article Page

13 August 2025

We've achieved our best performance year since Scottish Water was formed in 2002, with record customer satisfaction, less environmental pollution incidents and reduced leakage and supply interruptions for customers.

Eel Pass Provides Helping Hand to Critically-Endangered Species

News Article Page

9 September 2025

A critically-endangered species of eel has officially returned to upstream River Annan thanks to an eel pass installed at Milnby Weir in 2022

Young eco-warriors: New Monkland Pupils plant trees after major sewer upgrade

News Article Page

7 March 2025

New Monkland Primary School pupils assist in tree planting following major infrastructure upgrade

Four Decades of Keeping Water Flowing to Highland Homes

News Article Page

23 January 2024

Inverness water operative Lenny Hunter is retiring after almost four decades of keeping water flowing to Highland homes

From Massachusetts to Scotland: Water Superintendent Explores Leading Treatment Works

News Article Page

16 July 2024

Nicole Dewberry, a dedicated Water Superintendent from Massachusetts, recently toured Glencorse Water Treatment Works—one of Scottish Water’s largest facilities—along with a Scottish Water Sampling and Analytical Laboratory.