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Help & Support

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  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
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Education

Filter your results

Fife Leisure Trust Crowned at National Awards

News Article Page

27 September 2023

Learn to Swim provider commended at aquatic celebrations

Peebles Pupils Pioneer Mission to Protect Scotland's Water

News Article Page

29 September 2023

First lesson of new Generation H₂O youth engagement programme takes place at Priorsford Primary.

Water main upgrade helps to open Dores

News Article Page

5 July 2023

Water main upgrade helps to open Dores

Average Scottish Household Water Bill to Increase by £42 from April 2026

News Article Page

22 January 2026

From April 2026, average household water and waste water charges in Scotland will rise by £42 to support essential services and national infrastructure investment

Low-Emission Supply Chain Partners Announced

News Article Page

5 March 2026

We've announced new low-emission steel supply chain partners, as we continue our drive to cut carbon in our capital investment programme and operational services

Scottish Water Awards Contracts for New Digital Partners

News Article Page

21 July 2026

New digital partners Accenture and BT will help us deliver resilient, secure and customer-focused technology services

Scottish Water completes Peterhead to Ellon water main renewal ahead of schedule

News Article Page

23 July 2026

The job has been completed three months ahead of schedule.

Scottish Water Unveils £13.4bn Plan to Protect and Improve Scotland’s Water Services

News Article Page

27 February 2026

Scottish Water has set out a £13.4bn investment plan for 2027–2033 to safeguard and enhance water and wastewater services for customers, communities and businesses across Scotland.

Biodiversity Blooming Alongside Solar Scheme

News Article Page

3 July 2026

Scottish Water is helping biodiversity bloom alongside renewable energy generation at Scotland’s largest wastewater pumping station

Ellon Resident Sends Heartfelt Thanks for Shuttle Bus Service During Road Closure

News Article Page

14 October 2025

During our recent trunk water main upgrade on Castle Road in Ellon, Scottish Water was pleased to provide a free shuttle bus service, ensuring residents stayed connected.