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Help & Support

Your Home
Your Home
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  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
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  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
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Water Usage Calculator

Check the quality of your water
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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Annual Consultative Meeting

Current Service Updates
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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  We offer a wide range of high quality services
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Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
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  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
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News & Views
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  Find out about maintenance work which may affect your supply
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- Outdoor Access Code
  Find out about our Outdoor Access Code
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- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

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Water For Life

Content Page

Learn about the importance of water

Protect Outdoor Taps and Vacant Properties – Don’t Leave Taps Running

News Article Page

9 January 2026

We're asking rural customers to insulate pipes, check vacant properties, and never leave taps running to prevent bursts and leaks

Paying for Your Standpipe Licence

Content Page

Paying for Your Standpipe Licence

You and Your Pipes

Content Page

Information on You and Your Pipes

Career Talks and STEM Events

Content Page

Educators: Find out how to request a visit from a Scottish Water volunteer to speak to your students

Your Home

Content Page

Get the details around water and Your Home - water efficiency, charges, pipework responsibilities and more

Upgrading Your Water Services: Evanton to Dingwall

Content Page

Water Main Upgrade - Evanton to Dingwall

Working at Scottish Water

Content Page

Discover what life is like working with us and how we develop, value and reward our people

Lifesize whale sculpture gifted to Orkney community to commemorate marine wildlife tragedy

News Article Page

22 June 2023

A lifesize whale sculpture commemorating a marine wildlife tragedy has been installed at a coastal site in Orkney, previously used by Scottish Water to dry and store sludge from the production of drinking water